Let's Meet MoveXM: Turning feedback into meaningful action

MoveXM in a nutshell

MoveXM is a Customer and Employee Experience Management platform that helps organizations collect, analyze, and act on feedback. From customer satisfaction and employee engagement to online reputation and quality monitoring, all insights come together in one centralized platform.

Powered by AI, real-time dashboards, and automated workflows, MoveXM enables organizations to make data-driven decisions instead of relying on assumptions.

The core values of MoveXM

Insights that drive action: Collecting feedback is only the first step. MoveXM helps organizations translate insights into concrete actions that continuously improve customer and employee experiences.

Technology backed by expertise: In addition to its software platform, MoveXM provides guidance from experienced Customer Experience specialists, helping organizations turn data into lasting business improvements.

One platform for every experience: Customer Experience, Employee Experience, and reputation management are all managed from one platform, providing organizations with a complete and connected view of their performance.

What you can expect from MoveXM

• One centralized Experience Management platform
• Real-time feedback and customizable dashboards
• AI-powered analytics and text analysis
• Automated workflows and follow-up actions
• Integrations with CRM, ERP, and other business systems
• Guidance from experienced CX professionals

Whether you're operating in the commercial sector, healthcare, government, or housing, MoveXM helps organizations continuously improve customer and employee experiences.

The people behind MoveXM

For nearly 30 years, MoveXM has helped organizations better understand their customers and employees. Today, the company supports thousands of organizations across Europe with a team of around 100 specialists based in Germany and the Netherlands. By combining innovative software with expert consultancy, MoveXM helps organizations create lasting impact from feedback.

Collaboration with Harmonizer

Experience data becomes even more valuable when it is connected to the rest of the business.

This is where Harmonizer comes in. While MoveXM collects and analyzes customer and employee feedback, Harmonizer integrates this information with HR, CRM, ERP, and other business systems. Together, we create one connected ecosystem where data flows automatically and organizations can respond faster, automate processes, and continuously improve the experiences they deliver.