Feeddex, a specialist in customer and employee satisfaction research, partnered with Harmonizer to streamline their data integration process. Previously, Feeddex’s client, BKR, manually extracted customer data from their CRM, leading to inefficiencies and errors. Harmonizer developed an automated integration with AFAS CRM, ensuring secure and accurate data transfer. This solution saved clients 30 minutes per day, minimized errors, and strengthened customer relationships. The success of this collaboration highlights how smart automation enhances both efficiency and security in customer research.
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