Simplify Capsule CRM Integration with Harmonizer

"Interactions with Guido and the Harmonizer team were fantastic straight off the bat. Especially because their approach is highly personal, and they demonstrated a clear understanding of our organisation's needs. I really appreciated that they were solution-oriented. Normally I always think of solutions to problems, and it was great to be unburdened this time. I only had to present my challenge to the Harmonizer team, and they offered a solution. Even when I had doubts and concerns on the Friday before our go-live date, Guido took the time to walk me through the backend solution that Harmonizer provides and reassure me. Truly great customer service!"

"We were impressed by the way Harmonizer worked. The end product works seamlessly, does exactly what it needs to do, and does it very well. We are particularly satisfied with how Harmonizer successfully has linked our Active Directory with Viadesk, despite the many challenges posed by the requirements of our IT security. Thanks to the integration, we can now give more people in our organization access to the intranet than ever before. I highly recommend Harmonizer and as far as I'm concerned the team scores a big 10!"

"Wij zetten Harmonizer in om koppelingen te realiseren voor onze klanten. In dit geval wilden wij zélf een koppeling bouwen richting een urensysteem. Door de koppeling zijn we in staat op automatische wijze elke maand een uitdraai te ontvangen waarin wij elke maand een aantal uur besparen. Of wij Harmonizer aan zouden raden? Ja, zeker: ze zijn duidelijk, snel en heel erg flexibel!"

"After our first conversation with Guido and the Harmonizer team, we felt we were in capable hands straight away. Both in terms of the solution that was presented as well as the approach. Guido and the Harmonizer team really know what they are doing when it comes to integrations. This instilled confidence. Much needed, because with a back-office process change like a systems integration, a lot of things can go wrong. The Harmonizer team was able to answer my questions and address my concerns really well. They were really proactive to work with. Now that the integrations are live, I don't have to worry about creating, maintaining and deleting user accounts. It all happens in the background, without my involvement. I can't recommend this service highly enough!"

"Omroep West heeft gekozen voor een samenwerking met Harmonizer om de communicatie met onze lezers te verbeteren en hun nieuwstips efficiënt te beheren. De implementatie van Harmonizer stelde ons in staat om nieuwstips te ontvangen via Whatsapp, deze binnen de Microsoft Teams-omgeving van Omroep West af te handelen, en media direct naar onze systemen te laten sturen voor gebruik. We waarderen de snelle en duidelijke communicatie van het Harmonizer team, ondanks enkele onverwachte hobbels in het proces. Hoewel het systeem in eerste instantie om enige aanpassing vroeg, hebben we al gemerkt dat onze lezers sneller en gemakkelijker hun nieuwstips naar ons sturen dankzij deze oplossing. Wij raden Harmonizer daarom aan."

"Before we started working with Harmonizer, we had to fill in our customers' data by hand. That was really a lot of work! It took us a lot of time and it was very easy to make mistakes. When we found Harmonizer and started the project, it turned out that our case was more complex and extensive than we initially thought. In order to explain the processes to my client in a simple and understandable way, I got detailed explanations about the technical part from Guido and Thom. They both really take the time to explain things in an understandable way, and I always feel welcome when I have a question."

"Ik zou Harmonizer zeker aanbevelen aan andere bedrijven. Niet alleen leveren ze kwaliteit, maar ze doen dit ook op een down-to-earth en efficiënte manier. Ze overdrijven niet met jargon en buzzwords. Het zijn gewoon nuchtere en slimme mensen die goed werkende oplossingen leveren binnen de tijdslimieten. Dit resulteert voor mij in vertrouwen in het team.""

"Vanaf het begin tot het einde van ons integratieproject met Harmonizer voelden we ons op ons gemak en ontzorgd als klant. We vonden het echt een heel prettig proces en we zijn blij dat we nu samenwerken met Harmonizer. Niets was teveel gevraagd en Harmonizer leverde goede documentatie achteraf op. Ook waren ze zeer proactief in hun communicatie. Dankzij de koppeling hoeven we en/of onze klant nu zelf (bijna) niets meer te doen, omdat onze klanten voortaan automatisch data kunnen doorzetten. Dat scheelt de klant zomaar vaak meer dan een uur tijd per week. Ik zou Harmonizer dus 100% aanraden!"

"Partnering with Harmonizer means my team is unburdened where integrations are concerned. The Harmonizer team monitors in real time whether the integrations run as they should and the data is transformed and transferred according to specifications. Should a problem occur, they resolve it immediately - I don't notice the problem and only hear about it afterwards! The Harmonizer team is very fast. I rarely have to call them to log a ticket, because usually they anticipate any issues. In addition, they work on continually improving their platform and adding new functionality. Our interactions are pleasant, friendly, and to-the-point. "

"We work with Harmonizer whenever a client requests an integration to another application. The Harmonizer team resolves these requests with ease. And, another important advantage is we can always call them - they will pick up, and quickly answer your question or resolve your issue. I was always worried about outsourcing integrations, until now. Harmonizer has dissolved all my doubts by delivering an outstanding service."

"Interactions with Guido and the Harmonizer team were fantastic straight off the bat. Especially because their approach is highly personal, and they demonstrated a clear understanding of our organisation's needs. I really appreciated that they were solution-oriented. Normally I always think of solutions to problems, and it was great to be unburdened this time. I only had to present my challenge to the Harmonizer team, and they offered a solution. Even when I had doubts and concerns on the Friday before our go-live date, Guido took the time to walk me through the backend solution that Harmonizer provides and reassure me. Truly great customer service!"