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Zendesk

Integrate Zendesk via Harmonizer

With Harmonizer, enjoy the simplicity of integrating Zendesk - a complete customer service solution, with your preferred systems. Streamline your internal business processes and optimize data synchronization effortlessly.

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Save costs, time, and enhance efficiency with Zendesk integration!

What is Zendesk?

Zendesk is an award-winning customer service software trusted by over 200,000 customers worldwide. It offers AI-powered solutions to manage customer interactions across various channels including text, mobile, phone, email, live chat, and social media.

Visit the website of Zendesk

Connect Zendesk with Other Systems

Harmonizer serves as the bridge between Zendesk and other critical business applications.

  • HR Systems: Enhance employee experience by synchronizing user access rights across platforms.
  • CRM Systems: Enrich customer data for the sales team by integrating CRM systems, ensuring access to relevant customer information at all times.
  • ERP Systems: Sync financial data across platforms for an accurate and consolidated view of business operations.

Benefits of Integrating Zendesk via Harmonizer

By choosing Harmonizer for your Zendesk integration needs, you can expect robust connections that ensure efficient communication between different systems. Harmonizer's cloud-based service not only enhances data synchronization but also saves time and reduces costs by automating manual tasks. With its modular design using smart connectors, you can tailor the data exchange to suit your business needs.

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50% less expenditure thanks to Harmonizer's integrations

They are already using Harmonizer!

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Chris Sprangers
Director Customer Experience
KLM Royal Dutch Airlines

"Using Harmonizer, we are exchaning all of our sales and marketing documentation in real-time with our alliance partner Delta Airlines. Harmonizer is a proven, flexible and cost efficient a way of streamlining the collaboration with our alliance partners."

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Omroep West

"Omroep West heeft gekozen voor een samenwerking met Harmonizer om de communicatie met onze lezers te verbeteren en hun nieuwstips efficiënt te beheren. De implementatie van Harmonizer stelde ons in staat om nieuwstips te ontvangen via Whatsapp, deze binnen de Microsoft Teams-omgeving van Omroep West af te handelen, en media direct naar onze systemen te laten sturen voor gebruik. We waarderen de snelle en duidelijke communicatie van het Harmonizer team, ondanks enkele onverwachte hobbels in het proces. Hoewel het systeem in eerste instantie om enige aanpassing vroeg, hebben we al gemerkt dat onze lezers sneller en gemakkelijker hun nieuwstips naar ons sturen dankzij deze oplossing. Wij raden Harmonizer daarom aan."

Integrated applications
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Jan Willem Damkot
Product Owner
Brockmeyer

"Ik zou Harmonizer zeker aanbevelen aan andere bedrijven. Niet alleen leveren ze kwaliteit, maar ze doen dit ook op een down-to-earth en efficiënte manier. Ze overdrijven niet met jargon en buzzwords. Het zijn gewoon nuchtere en slimme mensen die goed werkende oplossingen leveren binnen de tijdslimieten. Dit resulteert voor mij in vertrouwen in het team.""

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Yvette Westerbaan
Client Service Manager
Feeddex

"Vanaf het begin tot het einde van ons integratieproject met Harmonizer voelden we ons op ons gemak en ontzorgd als klant. We vonden het echt een heel prettig proces en we zijn blij dat we nu samenwerken met Harmonizer. Niets was teveel gevraagd en Harmonizer leverde goede documentatie achteraf op. Ook waren ze zeer proactief in hun communicatie. Dankzij de koppeling hoeven we en/of onze klant nu zelf (bijna) niets meer te doen, omdat onze klanten voortaan automatisch data kunnen doorzetten. Dat scheelt de klant zomaar vaak meer dan een uur tijd per week. Ik zou Harmonizer dus 100% aanraden!"

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Albert‑Jan van Hoof
Marketeer
Career Control

"Various of our core systems didn't talk to each other in the past, and that was a real issue for us at Career Control. We were looking for a flexible tool to fix this issue, and found a perfect match in Harmonizer! We were pleasantly surprised by how fast the integration was up and running. Having the integration in place has enabled us to uncover important actionable insights, and allows me to use our budgets much more effectively. We would highly recommend Harmonizer to others, specifically because of its flexibility and the team's direct, proactive style of communication. The collaboration was excellent. "

Integrated applications
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Stephanie Steiger
Senior Project Manager
Face To Face GmbH

"Before we started working with Harmonizer, we had to fill in our customers' data by hand. That was really a lot of work! It took us a lot of time and it was very easy to make mistakes. When we found Harmonizer and started the project, it turned out that our case was more complex and extensive than we initially thought. In order to explain the processes to my client in a simple and understandable way, I got detailed explanations about the technical part from Guido and Thom. They both really take the time to explain things in an understandable way, and I always feel welcome when I have a question."

Integrated applications
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Valérie Krikken
Communicatieadviseur
Kees Smit Tuinmeubelen

"Interactions with Guido and the Harmonizer team were fantastic straight off the bat. Especially because their approach is highly personal, and they demonstrated a clear understanding of our organisation's needs. I really appreciated that they were solution-oriented. Normally I always think of solutions to problems, and it was great to be unburdened this time. I only had to present my challenge to the Harmonizer team, and they offered a solution. Even when I had doubts and concerns on the Friday before our go-live date, Guido took the time to walk me through the backend solution that Harmonizer provides and reassure me. Truly great customer service!"

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Elma de Kruiff
Content- en applicatiebeheerder
Zorgverzekeraars Nederland / Health Insurers Association the Netherlands

"We didn't know we had a problem, until we talked to the Harmonizer team. We were waiting for the longest time for integrations to be built between various applications. Thanks to Harmonizer we could get integrations up and running in no-time. The Harmonizer team showed me the inner workings and the back-end of their platform, so I am very comfortable with how Harmonizer works. The Harmonizer team is very reliable (always keep their promises) and clear in their communications. The end result is that everything has become a lot easier for me in my job, now that applications are integrated. "

Integrated applications
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Rene Jansen
Founder
Winkwaves

"By partnering up with Harmonizer, we are able to offer any integration our customers ask for. This way, our social intranet platform is integrated even better with the organisation of our customers, leading to the best user experience."

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Carel Versteegen
CEO / Owner
pLAN8

"We work with Harmonizer whenever a client requests an integration to another application. The Harmonizer team resolves these requests with ease. And, another important advantage is we can always call them - they will pick up, and quickly answer your question or resolve your issue. I was always worried about outsourcing integrations, until now. Harmonizer has dissolved all my doubts by delivering an outstanding service."

Integrate with Zendesk

Tailor-made complete solution

Harmonizer is not a tool; it is a service. We take care of the end-to-end integration, A to Z. No more worries for you! 

Endless possibilities

Amending, expanding or tweaking along the way is no problem for us, due to Harmonizer’s in-built modularity.

No surprises

Your monthly fixed fee is guaranteed, without unexpected extra expenditure for maintenance or support.

Automate Your Customer Service Process with Zendesk

Stop switching between systems and start automating your customer service process with Zendesk. Let Harmonizer take care of the complex system integrations while you focus on what truly matters - providing excellent customer service.

Get in touch

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